The Tim Horton's Drive Thru: Death of a Salesman

The Tim Horton's drive thru: death of a salesman

The decline of social interaction …
We have created a world of valuing connections with likes and emoji’s …
never having to actually connect with anyone.
We might as well live on other sides of the country for the amount of face to face interaction we have. Why is it that everyone is “connected” but people have never felt more lonely. We measure our worth on likes and shares as opposed to real life relationships and human connection.

My line of work in Real Estate is unique and my approach is just as unique in this day of age.
Actually, not unique, it’s more like the way things used to be.
I walk into Tim Hortons to order my coffee every morning, avoiding the drive thru. Cathy greets me and already has my usual regular poured before I even get to the counter. She smiles, as do I, and we wish each other a good day.

For years at the bank, the tellers have reminded me as I waited in line with an average age of 65 years old customers, “You know, we have online banking”. I always respond with “Oh I know, I just prefer to come in and deal with you here”. I have sold 4 homes to one teller that used to work there. And another just called me with some real estate needs of her own. “How did you hear of me?” I asked. “You were always so nice to everyone at the bank when you came in” she answered.

This approach isn’t for business; it’s just how I like my life to be.

My job isn’t about sales either, it’s about relationships. The sales just happen to be a byproduct of a lot of great relationships.

Sure, we still market online heavily with posts of pretty pictures, sold signs, and staged pictures of beautiful homes. This is the direction the majority of realtor marketing has gone. Videos of me, talking about the industry or weighing in on the important things that help a house sell.


At the end of the day, I know where my business comes from …

it comes from reaching my hand out and greeting a new client, or a friend, or both. It’s about meeting with someone face to face and having a conversation in person.

Seeing the expression on a client’s face when they react to an offer, or sharing house for sale that happens to be a client’s dream home. This is the true measure of a relationship, not a smiley emoji.


I want real life experiences.

Technology has given us the ability to keep our social connection together, but unfortunately on a very watered down level. It has also given salespeople the ability to work with more people than they should. Let me repeat that: it has also given salespeople the ability to work with more people than they should.


Salespeople, Realtors and anyone who has made technology a priority (and the more is better mindset) over genuine human connection has been spread a little too thin to give 100% to each and every client.


Conclusion

It was so long ago, but Jerry Maguire certainly had it right. Less clients more attention. He realized at the end of the movie that not only was his job exactly how he wanted it, his life was too.


Share this post on

By Hudson Smith September 4, 2026
School Calendar 2026–2027: Important Dates for Families
By Hudson Smith September 3, 2026
Guelph's Ten Highest Ranked Elementary Schools
By Hudson Smith September 2, 2026
Ask longtime residents what they love most about Guelph and green space almost always comes up early in the conversation. Between the rivers that wind through the city, the extensive trail network, and easy access to conservation areas just outside town, Guelph has built a reputation as one of the more outdoor friendly small cities in Ontario. Here is a closer look at what makes the city's parks and trails such a big part of everyday life here. The Speed and Eramosa Rivers Two rivers run through Guelph, the Speed and the Eramosa, and they shape a huge part of the city's outdoor identity. Trails follow both waterways, connecting neighbourhoods in a way that makes it possible to walk or cycle across large stretches of the city without ever touching a major road. In summer, these trails fill with joggers, cyclists, and families out for an evening stroll. In fall, they become one of the best free activities in the city as the tree canopy turns. Riverside Park One of Guelph's most established parks, Riverside Park sits along the Speed River and has long been a favourite for family outings. Between playgrounds, open green space, and river access, it consistently ranks as one of the most desirable areas of the city to live near, which says a lot about how much residents value having this kind of space within walking distance. The University of Guelph Arboretum Spanning more than 400 acres, the Arboretum is one of the city's true treasures. Free and open to the public year round, it offers gardens, forests, and quiet walking trails that feel a world away from city life despite being just minutes from downtown. It is a popular spot for everything from casual weekend walks to more serious birdwatching and nature photography. Guelph Lake Conservation Area Just outside the city, Guelph Lake offers swimming, camping, paddling, and some of the best sunset views in the region. It is also home to Hillside Festival, which draws music lovers from across the country every summer. For anyone who wants a proper day trip without leaving the immediate area, Guelph Lake delivers on almost every front. Neighbourhood Parks Worth Knowing Beyond the big name spots, Guelph's neighbourhood parks are where a lot of daily life actually happens. Baxter Trail and Pinch Park serve the growing Westminster Woods community in the south end, while Mollison Park and the Hazelwood Trail give Kortright West residents easy access to green space close to home. Exhibition Park, in the historic north end, doubles as both a beautiful heritage space and a genuine community gathering point, hosting everything from casual pickup games to seasonal events. Winter Doesn't Slow Things Down Guelph does not exactly hibernate once the snow falls. Sections of the trail network get used for winter walking and cross country skiing, outdoor skating rinks pop up around the city, and nearby ski hills give residents an easy escape for a day on the slopes without a long drive. Holiday markets downtown add a festive layer to the season, making winter in Guelph feel active rather than like something to simply wait out. Why This Matters When Choosing Where to Live Proximity to parks and trails is one of those details that quietly shapes quality of life far more than people expect going in. A neighbourhood five minutes from a good trail system tends to feel noticeably different day to day than one that requires a drive to reach any real green space. For families with kids, access to a solid neighbourhood park can be the difference between spontaneous after dinner outings and outings that need to be planned around a car trip. If outdoor access is high on your list when it comes to choosing a Guelph neighbourhood, it is worth walking a few candidate areas in person rather than relying on a map alone. Trail connections, park quality, and even something as simple as tree cover can vary more than expected block to block, and that kind of detail is often easiest to catch by seeing a neighbourhood firsthand. A City Built Around Being Outside Whether it is a Saturday morning trail run, a summer afternoon at Guelph Lake, or a quiet winter walk through the Arboretum, Guelph has built its identity around making the outdoors accessible year round. It is one of those qualities that is easy to take for granted until you compare it to a city without the same commitment to green space, and it remains one of the most consistent reasons people give for choosing to put down roots here.
See More Posts